Privacy Policy for Cloud 7 Hotels

Privacy Policy for Cloud 7 Hotels

This Privacy Policy describes how Cloud 7 Hotels (“we”, “us”, or “our”) processes your personal data when you use our website or engage with our hospitality services.

1. Data We Collect

• Personal data: When you visit our website, we may collect personal data such as your name, email address, geolocation and other contact details if you choose to provide them to us through forms or inquiries.
• Usage data: We may collect data about your interaction with our website, including pages visited, time spent on each page, clicks, referring website addresses, and other analytics data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your preferences and activities on our website.

2. How We Use Your Personal Data

We may use the personal data we collect for the following purposes:

• To provide and maintain our website and services.
• To communicate with you, respond to inquiries and provide customer support.
• To analyze how our website is used and improve its functionality and user experience.
• To personalize your experience and deliver targeted content and advertisements.
• To comply with legal obligations and enforce our policies.

We will inform you where we require your consent to process your personal data. Otherwise, we will process your personal data to meet our legitimate business interests (including maintaining contact with clients, providing updates and information about our hotels, organizing and hosting events and conducting market research and analysis).

3. Information Sharing and Disclosure

We may share your personal data with third parties in the following circumstances:

• Kerten Hospitality Group members
• With service providers and vendors who assist us in operating our website and providing services to you.
• With third-party analytics providers to analyze website usage and trends.
• When required by law or to protect our rights or the safety of others.

4. Social Media Plug-ins

We use the following social media plug-ins:

• Facebook
• Instagram

5. Personal Data Retention

The personal data will be retained only for the period required or necessary to comply or execute the purpose for which it was obtained.

Whenever any personal data is saved for a period longer than as specified above, the subject personal data is saved as pseudonymous information, which is unidentifiable and cannot be referred to any specific individual.

6. Data Security

We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

7. Your Rights and Choices

You have the right to send requests to us to access, correct or delete your personal data. You may also opt out of certain data collection and processing activities, such as targeted advertising or cookies.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@kertenhospitality.com 

Cookie Policy for Cloud 7 Hotels

We use cookies to help you navigate our site efficiently and to perform specific functions.

Additionally, we use third-party cookies to analyze your usage of our website, store your preferences, and deliver content and advertisements relevant to you. These cookies will only be stored in your browser with your prior consent.